Terms of service
“Company” means Simarine d.o.o.
“Terms” means these terms and conditions.
“Contract” means any contract between the Company and the Customer for the Products
“Customer” means the person(s) or company whose order for the Products is accepted by the Company.
“Goods” means any Product supplied or to be supplied by the Company to the Customer.
“Products” means any goods supplied or to be supplied by the Company to the Customer.
“in writing” includes electronic communications.
2. About terms and conditions
These Terms set out the terms and conditions that will apply when you place an order through Company operated web shop. By visiting Company’s site and/or purchasing something from Company, Customer engage in Terms and agree to be bound by the following terms and conditions. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
3. Company information (to contact us)
Ulica Škofa Maksimiljana Držečnika 6
Email: [email protected]
Tel. number: +38640277107
All orders are accepted by the Company and subject to and in accordance with these Terms. These Terms constitute the entire agreement between the Company and the Customer in relation to the Products ordered. No variation to these Terms is permitted unless expressly authorized by a director of the Company.
Company reserves the right, but is not obligated, to limit the sales of our Products to any person, geographic region or jurisdiction. Company may exercise this right on a case-by-case basis.
Company reserves the right to limit the quantities of any Products that we offer. All descriptions of Products or product pricing are subject to change at any time without notice, at the sole discretion of Company.
Company has made every effort to display as accurately as possible the colors and images of our products that appear at the store. Company cannot guarantee that your computer monitor’s display of any color will be accurate.
Company is not responsible if information made available on this site is not accurate, complete or current. The material (Products) on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the information on this site is at own risk of Customer.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for Customer reference only. Company reserves the right to modify the contents of this site at any time, but Company has no obligation to update any information on the site.
The Product price is always the price indicated in the web shop when Customer places his order.
The Company reserves the right to change its prices without notice at any time.
Prices for Products are in € (EURO) and are inclusive of VAT.
All payments must be made 100% in advance. If the Customer fails to make payment by the due date, then without prejudice to any other right or remedy, the order shall be deemed as canceled.
7. Orders and delivery
Company reserves the right to decline to trade with any company or person. Company reserves the right to limit or prohibit orders that, in Company’s sole judgment, appear to be placed by dealers, resellers or distributors.
All prices quoted exclude delivery. Delivery will be made to the address specified by the Customer, at the Customer’s cost and will be added to the Order at the time of dispatch. The Company may use any method of delivery available to it. The Product shall be shipped within 30 days, after the Customer has ordered and payed for the Product. The delivery time is 3-8 days. Any delivery dates provided to Customer in connection with the Order is estimates. The Company will use reasonable endeavours to meet delivery time, but is not responsible for any delays.
For delivery costs the following handling charges shall apply:
- for EU countries 25 EUR
- for rest of the World – Free Shipping
The Company will use reasonable endeavours to meet delivery, but except as set out in 8 and 9 below, in no circumstances shall it be liable to compensate the Customer for any late delivery or non delivery. Time for delivery will not be of the essence.
The Customer is responsible for obtaining all licenses and for all duties, levies and outlays levied by any relevant authority in respect of the Products and will indemnify the Company against any fines, duties, penalties imposts, levies and expenses imposed on or incurred by the Company in connection with the order.
Company may, in it’s sole discretion, limit or cancel quantities purchased per Customer or per order. Company reserves the right to refuse service to anyone for any reason at any time.
8. Inspections, non delivery, returns and refund
The Customer must inspect the Products as soon as is reasonably practicable after delivery and the Company shall not be liable for any defect of the Products unless written notice is given to the Company within 10 days of such date.
The Company will not be liable for any non-delivery of Products unless written notice is given to the Company within 5 days of the date when Goods should have been delivered.
Except as detailed in Condition 9 below, no order can be cancelled or accepted for credit without the prior written agreement of the Company. Once agreed, any refunds will be paid back to the Customer within 14 days.
9. Right to cancel the contract
The Customer has a right to cancel to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which Customer acquires, or a third party other than the carrier and indicated by the Customer acquires, physical position of the last good.
To exercise the right to cancel, Customer must inform the Company (SIMARINE d.o.o., Ulica Škofa Maksimiljana Držečnika 6, 2000 Maribor, SLOVENIA, Email: [email protected], Tel. number: +38640277107) of his decision to cancel this contract by a clear statement (e.g. letter send by post or email). The Customer can use the following model cancelation form: (I/We company Name, hereby give notice that I/We cancel my/our contract of sale of the following goods _________, ordered on _____, received on _____. Name, address of customer, date, signature) but it is not obligatory.
To meet the cancellation deadline it is sufficient for Customer to send his communication concerning his exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation
If the Customer cancel the contract, the Company will reimburse to Customer all payments received from the Customer, including the costs of delivery, without undue delay and in any event no later than 14 days from the date of which the Company has been informed about the Customer’s decision to withdraw from this contract. The Company will make reimbursement using the same means of payment as the Customer used for initial transaction, unless expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of such reimbursement. The Company may withhold reimbursement until received the goods back or the Customer has supplied evidence of having send back the goods, whichever is the earliest.
The Customer shall send back the goods or hand them over to the Company, without undue delay and in any event not later than 14 days from the day on which the Customer has communicate his withdrawal from this contract to the Company. The deadline is met if the Customer sends back the goods before the 14 day period has expired. The Customer will have to bear the direct cost of returning the goods. The Customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Each consumer of Products receives an international warranty valid for a period of three years from the date of purchase onward.
Because the Company’s guarantee is provided, the Company will, free of charge, repair or, at the Company’s option, replace Product. This obligation will not apply:
– If the defect arises because the Customer has altered or repaired such Product without the written consent of the Company,
– Because the Customer did not follow the manufacturers’ instructions for storage, usage, installation, use or maintenance of the Product,
– If the Customer has failed to notify the Company of any defect in accordance with Term 7.
– If the Customer fails to notify the Company of the defect within 24 months of the date of dispatch of the Product.
11. Intellectual property rights
All intellectual property rights attached to the corporate name and/or the trademark of the designation Product or Company, or any other designation or trademark used by the Company, as well as any right attached to the Products and the promotional concept does not belong to the Customer.
12. Personal information
All Contracts shall be governed by the law of Republic of Slovenia. All disputes arising from this relationship will Company and the Customer try to solve upon mutual negotiations and agreement. If such agreement could not be reached, the dispute shall be submitted to the competent court of Republic of Slovenia, but the Company may enforce such Contract in any court of the competent jurisdiction.
In the event that single or several provisions of these Terms should be or become void, the validity of the other contents of the Terms shall not be affected.